Frequently Asked Questions About Squid Socks®

For those of you with questions or just a general thirst for knowledge, we've outlined some helpful details for you below. Still can't quench your thirst? 
Email us at sales@squidsocks.ink, Samson, our Chief Customer Service Squid, is more than happy to answer your questions.
baby socks that don't come off

We do not recommend leaving Squid Socks® on your child overnight. The same goes for extended periods of time. Our Squid Socks® work wonders and really do stay on thanks to our super soft and "grippy" silicone. But, keep in mind, silicone by nature doesn't allow the skin to breathe very easily. Good grief, should I be worried?

Think of it like this, a scenario I, Jessica, am guilty of many times over.....you are exhausted from the day and come night time, you are too tired to take the time to remove your make-up and wash your face. So, you collapse into bed and wake up in the morning to find some picture-worthy breakouts on your face. Why? You didn't give your skin a chance to breathe at night. And, there will be some people who wake up with lots of break-outs, others moderate and some none at all. The same general concept applies here.

Okay, but what do you consider to be an extended period of time? GREAT QUESTION! This will vary for each child, we wish there was a pure and simple mathematical equation and answer here, but as we stated earlier, each child is so different. As you introduce Squid Socks® to you child, we advise you to check their skin periodically.

Why are you telling me all of this? We want to be open and transparent and empower you to make the decision for your child.

In a nutshell, it's a printing process using specially formulated inks, intense heat, and pressure that actually dyes the fibers of the fabric.

Why is this so awesome?

Because the dyes in the inks actually become chemically bonded with the polyester fibers of the fabric, the graphics can't be scratched, scraped or washed away.

100%.

Yes

Definitely.

The short of it, check your baby's skin periodically as you introduce Squid Socks® to them. Avoid over-night use. Discontinue use if irritation occurs.

The application of silicone, specifically silicone dots or "squiddy dots", was very intentional. We knew we liked the idea and look of dots because they resemble the suction-like cups on squids, but we also wanted to take into account circulation. Rather than a continuous line or band of silicone, we wanted to create this dot pattern with gaps between each dot to allow for better circulation. Our goal is to create a sock that stays on without constriction.

No, well, not likely. The socks, however, may leave temporary dots or pressure marks on your child’s skin. In fact, all brands of socks we have ever used on our children leave lines or pressure marks to various degrees. One of the most adorable baby features are those delicious little cankles, but those cankles and their heavenly rolls do lend themselves to sock marks, especially if you have children with fair or sensitive skin, like our daughter. That said, we use skin safe tested silicone in our Squid Socks®.

As with the majority of products in the marketplace, there's always a small percentage of individuals that experience greater sensitivity than others. Our product is no different, which is why we advise you to discontinue use if you notice your little one experiencing any unwelcome sensitivity.

Finding that "perfect" fit can be a real challenge! It's our hope the size chart we created functions as a helpful tool when making your buying decision. As parents ourselves, we realize the world of baby sizes is definitely not one size fits all.

If your little one has some seriously adorable chunky feet and legs, it's probably best to size up. If they are on the long and narrow, you might find they get more longevity out of the smaller sizes. We've had petite 2.5 year old's that still fit in a 6-12 and 12-24 and even five year old's (with narrow size 10/11 shoes) that fit in our 2T-3T.

On the flip side, we've also had 5 month old's fit in our 12-24 and 2.5 year old's (with size 8 shoe) fit perfectly in our 2T-3T. Ultimately, we say use your amazing, superpower parental and caregiver intuition, it's usually right!

Our personal parental sizing thoughts? The 0-6 is pretty true to size, 6-12 runs small, 12-24 true to size and 2T-3T runs large. Our recommendation would be to pick your Squid Socks® based on your child's shoe size rather than age.

We hear you, and don't get us wrong, we love cotton! So, why don't we use cotton in the majority of our socks (our non-squid Carson & Casey knit collections have 5% cotton) ? A great and fair question! Several reasons...

The highly specialized and new printing technology we use to print our socks, dye-sublimation, requires the sock composition to have a high level of polyester in order to work properly.

During one of many of our testing phases, we did attempt a majority cotton sock. Unfortunately, our secret sauce, a.k.a "squiddy dots" wouldn't work on the inside cuff. Total bummer, and who would have thought??

While we use synthetic materials, the materials that make up our Squid Socks® have many properties we love. Unlike cotton, polyester is moisture wicking (when is the last time you saw a raincoat made out of cotton?), which means it dries much faster and actually makes it more stain resistant. Added bonus, polyester doesn't shrink and doesn't wrinkle.

Nylon is extremely strong, durable, flexible, wind proof, resistant to water and a great shock absorber. Another resilient fabric we utilize is spandex, also known as elastane. Lightweight, flexible and great for maintaining its original size and shape.

Cotton has lots of wonderful pros, it's just not the best choice for active uses, and goodness knows our kids are active (understatement of the century). All cotton socks tend to absorb sweat, saturate quickly and dry slowly. Not the best recipe for keeping little feet warm and dry.

Our socks truly are designed for functionality, peak performance and durability. Because, let's be real, kids are brutal on everything! Hence the phrase, "this is why we can't have nice things."

All this said, we are always in the mindset of continuing to grow and improve our product(s). As technology progresses, we are hopeful we can one day bring you additional fabric options and blends. We are just beginning and hope you stay with us on our Squid Socks® journey!

Wash before use. Gentle cycle with like colors, no bleach and no tumble drying. Did you just read this, roll your eyes, laugh uncontrollably and question whether or not we actually have kids?

We find placing your Squid Socks® in a garment bag makes it much easier to retrieve them pre-dryer session, if you so choose. If you do want to tumble dry your Squid Socks®, we've found garment bags are also great at helping to reduce the dreaded pilling or little fuzz balls that come about as a result of friction.

Pilling happens when fibers in the material become loose, get tangled and form tiny balls at the end of the fiber. The main cause of pilling is friction or rubbing of the garment, most often during wear, washing and/or drying.

Pilling (the dreaded fuzz balls) is NOT a fabric defect.

BEFORE YOU WASH

Before washing, turn the garment, in this case your Squid Socks®, inside out. This way you will reduce the amount of contact they have with other items in your wash and the face of the fabric won't be abraded as much. For added protection, place your Squid Socks® in a garment bag before washing. This will also make it easier to retrieve them pre-dryer session if you wish.

IN THE WASH

  • Wash on a delicate cycle
  • Keep fabrics away from Velcro! (enter garment bag)
  • Don’t rub stains. Instead, apply a stain remover and blot or simply let sit before placing in the wash.
  • Hand wash as an alternative (Who has time to hand wash socks?! Yes, we know but hey, more power to you!)
  • Some people say to try adding a fabric softener to your wash as it coats the fibers of the fabric so abrasion is lessened (learn something new every day!).
  • Use a LIQUID laundry detergent with enzymes. The enzymes dissolve the small weak fibers that may cause pilling. Detergents with enzymes are not uncommon (ECOS, Tide and Arm & Hammer to name a few).

THE DRYER

  • Avoid tumble drying altogether per our recommended washing instructions. We realize, especially with kids, this is not always realistic, but it will increase the longevity of your Squid Socks® and help to greatly decrease pilling. 
  • If you do wish to dry your Squid Socks®, we suggest doing so on a low setting and keeping them in your garment bag for the whole cycle.

THE REALITY

  • Do know that all fabrics will pill at least a little bit in their lifetime
  • Is pilling 100% preventable? Honestly, as parents with two little ones ourselves, that would be a hard “no”. Can you greatly diminish pilling following some of the helpful tidbits above? ABSOLUTELY. But, let’s be honest, we are all crazy busy and don’t always have the time, energy or patience to follow these best practices. What we can say is our Squid Socks® are made of high-quality fabrics and their “pilling pain” is up to you. What’s a handful of fuzz balls compared to socks that actually stay on!

Use a razor blade and gently shave them off going in the SAME direction as the weave/knit. Alternatively, you could purchase a pill/fuzz remover.

Best garment longevity advice? Follow the packaging instructions. Honest parental advice? Do what you need to do.

Most dryers average 130 degrees. Our socks themselves can take a whopping 465 degrees and even more amazing, our silicone "squiddy dots" can withstand a temperature of 500 degrees! Bring on the heat.

Simply the result of a clever kid. :) We invented a baby/toddler sock that doesn't fall off and is much more difficult to pull off, but not impossible (that would be scary). Some children simply figure out how to manipulate the sock via slipping it off the heel, especially when you enter the 2-3-year age range. There's nothing, unfortunately, we can do in these situations other than put a tally in their "win" column. Parents 0, kids 1.

Please note a child who has discovered they can remove their sock(s) by reaching up to the top of the cuff and slipping them off their heel(s) is NOT the result of a product defect and does not warrant a reason for return.

We are happy to offer free returns for 90 days. Please ensure your Squid Socks® are unworn and unwashed. To process a return, email our Chief Customer Service Squid, Samson, at sales@squidsocks.ink. Samson will email you a free prepaid return shipping label.

Please note a child who has discovered they can remove their sock(s) by reaching up to the top of the cuff and slipping them off their heel(s) is NOT the result of a product defect and does not warrant a reason for return.

Simply repackage the returned items in the original shipping bag or packaging of your choice.

IMPORTANT: Make sure there are no other labels on your packaging before applying your return shipping label.

When we have your return in our tentacles, we will credit your original form of payment, and Samson will send you an email to let you know it has been processed.

Please allow 2-3 weeks for your refund. Samson will send you an email once your item(s) have been received and your refund has been processed.

We know how challenging it can be to get that perfect fit, especially when it comes to baby apparel! While we've tried very hard to create great fitting socks, but we realize each child is so different. If you would like to make an exchange, please email Samson at sales@squidsocks.ink and he will be delighted to assist you.

We have high quality standards. If you have a damaged or defective item, please email Samson at sales@squidsocks.ink

If you love Squid Socks® as much as we do, any and all positive reviews would be instrumental in helping our start up company get off the ground. Even better, we would love to see a photo (or video) of your little squid rockin’ their new socks! You can find us on:

Facebook, Instagram, Twitter and Pinterest

@squidsocksink

#squidsocks #spreadtheink

Squid Socks®, LLC certifies that its children's product complies with all applicable children's product safety rules (or similar rules, bans, standards, or regulations under any law enforced by the Commission for that product).

Each character is individually aligned by hand then dye-sublimated in small batches. Collections are then assembled and attached by hand. This whole process takes place in Oregon. Fulfillment and shipping out of Everett, WA.

Squid Socks®, LLC strives to work with manufacturers that are compliant in both sustainability and employee conditions. The following information is a brief summary of our areas of compliance.

  • WBE Squid Socks® are produced utilizing a minority and Women in Business licensed company.
  • CLC APPROVED PLANTS – Squid Socks® are produced in CLC certified plants. These are plants have been certified to have excellent working conditions for their employees and no child labor.
  • PACKAGING Our packaging is recycled content no less than 20-percent. Forest Certification. US based company.
  • ASSEMBLY Squid Socks® works directly with a US based non-profit organization providing vocational and personal development services for people with disabilities.