Refund policy
RETURNS & EXCHANGES
How do I return or exchange?
- For returns and exchanges, click THIS link and follow the prompts
What items are returnable?
You can return or exchange your item(s) within 90 days from when your order was created.
- Please ensure your Squid Socks are unworn and unwashed
*Clearance items, gift cards, free gifts or promotional items are not returnable!
Are there any charges for return?
- There are no charges for returns within the US
How soon will I get my refund?
- Please allow up to two weeks to fully process returns and exchanges.
- A credit will automatically be applied to your original method of payment, within roughly 3-5 working days. Additional processing time may depend on your bank.
SHIPPING PROTECTION with REDO
Damaged, Lost, or Stolen Orders?
We’ve partnered with Redo—a package protection and tracking solution—to give our customers the best possible delivery experience. Redo provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
If you experienced an issue with your order, please file a claim with Redo's team HERE.
×